REFUND & CANCELLATION

Taazatalks Media primarily provides digital, media, promotional, event, podcast, branding, and other service-based offerings. Due to the nature of these services, refunds may be subject to the stage of work, preparation, booking, or service delivery.

A customer may request cancellation before work has commenced or before significant resources have been committed to the service.

Any refund request will be reviewed based on the specific service, payment terms, third-party costs, bookings, and resources already committed by Taazatalks Media.

Payments may be non-refundable once any of the following has occurred:

• Service delivery has commenced.
• Production, recording, media coverage, promotion, branding, design, or other work has commenced.
• A booking, event slot, studio, production resource, or third-party service has been reserved.
• Content has been produced, published, scheduled, or distributed.
• Third-party expenses have already been incurred.
• The customer has approved the commencement of the service or deliverables.

Once work has commenced, cancellation may not qualify for a full refund. Any eligible refund will be determined based on the work completed, resources committed, third-party costs, and the terms agreed for the particular service.

If Taazatalks Media cancels a service and is unable to provide a suitable alternative or reschedule the service, the customer may be eligible for a refund of the applicable amount paid for the undelivered portion of the service.

Taazatalks Media will not be responsible for delays caused by the customer's failure to provide required information, documents, content, approvals, confirmations, payments, or other cooperation within the agreed timeframe.

Where work has already commenced, such circumstances may affect refund eligibility.

If a payment fails but the customer's account has been debited, the transaction will be verified with the applicable payment gateway or financial institution.

If a transaction is confirmed as unsuccessful and the amount has been received by Taazatalks Media, the amount will be processed for reversal/refund as applicable.

For duplicate payments, the additional amount may be refunded after verification of the transaction.

Refund or cancellation requests should be submitted through the official contact details provided on the Taazatalks Media website.

The request should include:

• Customer name
• Registered email address or phone number
• Order/booking/service details
• Transaction reference or payment ID
• Reason for cancellation/refund

Taazatalks Media may request additional information to verify the transaction.

Where a refund is approved, it will generally be processed through the original payment method or through the applicable payment gateway/banking channel.

The time taken for the amount to reflect in the customer's account may depend on the payment gateway, bank, card issuer, or other financial institution.

Where a service involves third-party bookings, vendors, platforms, production facilities, event arrangements, advertising platforms, or other external service providers, any applicable non-recoverable third-party charges may be considered while determining the eligible refund.

Taazatalks Media reserves the right to modify this Refund & Cancellation Policy from time to time. Any updated version will be published on the website.

For refund or cancellation-related queries, customers may contact Taazatalks Media through the official contact details available on the website.

Email: taazatalksmedia5137@gmail.com

Phone: +91 95099 25137