PAYMENT & FAILED TRANSACTION POLICY

Customers may make payments using the payment methods made available through the selected payment gateway, which may include cards, UPI, net banking, wallets, or other supported payment methods.

Availability of specific payment methods may vary depending on the payment gateway and customer location.

A transaction will be treated as successfully completed only after confirmation is received from the payment gateway or payment service provider.

Customers should retain the payment confirmation, transaction reference, or payment receipt for their records.

If a payment attempt is unsuccessful, the customer may retry the transaction using an available payment method.

Taazatalks Media will not be responsible for a transaction failing due to issues with the customer's bank, card issuer, UPI provider, payment gateway, internet connection, or other third-party systems.

If the customer's bank account, card, or payment instrument has been debited but the transaction is shown as failed or is not confirmed by Taazatalks Media, the transaction will be verified with the applicable payment gateway.

Where the payment is confirmed as unsuccessful and the amount has been received, the applicable reversal/refund will be processed according to the payment gateway and banking procedures.

The time taken for the amount to be credited back may depend on the customer's bank, card issuer, UPI provider, or payment gateway.

If the same transaction is successfully processed more than once due to a technical or payment-processing issue, the duplicate amount will be verified and, where applicable, refunded through the original payment method.

If a customer believes that an incorrect amount has been charged, they should contact Taazatalks Media with the transaction details for verification.

Approved refunds will generally be processed through the original payment method or applicable payment gateway.

Refund eligibility is governed by the Taazatalks Media Refund & Cancellation Policy and any specific terms agreed for the purchased service.

Taazatalks Media reserves the right to review, hold, reject, or cancel transactions where there are reasonable grounds to suspect fraud, unauthorized activity, misuse, or violation of applicable law.

Additional verification may be requested where reasonably necessary.

Applicable taxes and other legally applicable charges may be included in or added to the service price as communicated during the purchase process.

Any payment gateway or convenience fee, where applicable and lawfully chargeable, will be disclosed to the customer before payment.

Online payments are processed through third-party payment service providers using their applicable security systems.

Taazatalks Media does not intend to store complete card numbers, CVV information, PINs, passwords, or other sensitive payment credentials on its own systems.

For payment-related questions, customers may contact Taazatalks Media through the official contact details published on the website and provide their transaction reference or payment ID for faster assistance.

Email: taazatalksmedia5137@gmail.com

Phone: +91 95099 25137